Quality Data:We share our service care data with you to help you make an informed decision about where you choose to seek your or your family members’ care. In addition to learning more about how patients rate their overall experience here, you can discover more how our patients rate their inpatient, emergency and outpatient visits, and how we perform on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Each year, we survey more than 20,000 patients to learn more about their experiences at OSU Medical Center. Read what some of our former patients have to say."Everything went along very well. I did not have to wait very long to get called up to get registered. The whole process just went very, very smoothly. Like I said, when we arrived, there was a gentleman there, and you could pull in and park and you did not feel like you were rushed. Someone came out with a wheelchair right away and then my son could go ahead and park the car." "I don't see where they could have improved anything. It was just great. The personalities, the mannerisms, everything was just fantastic. I mean, they were so courteous and the whole nine yards. It was not, you could tell how they handle themselves, that it wasn't that they just were doing it because they had to do it, they did it because they enjoyed what they were doing." "Everything was smooth and they told me everything they were going to do before they did it. It was great. I would send anybody to the Ross." "I was actually very impressed at how fast they got me in. Just overall, everything was great." "It was great. The staff was respectful and very polite, and it just made me feel comfortable." "When I went in I was scared. They made me feel safe. They explained things, from my doctor to my nurses and even the anesthesiologist said some things before I went into surgery. They explained things step by step, what was going to happen. They were awesome." "People are friendly. The nurses are great, the doctor, the anesthesiologist, everyone was checking on me. I just had no idea what to expect, and it was a wonderful experience." "Everybody was wonderful. The nurses were very friendly. They go out of their way to be very, very nice. I was so sick, and they really were very patient, very considerate and were very compassionate, and the doctors were wonderful. I had very good doctors. So everything for me there was very positive, and all my stays have always been positive." "They kept my pain under control very well, and as far as the skill of the surgeon, my doctor, I felt like that was top notch. I felt like everything was cutting-edge and up-to-date, and he did an excellent job. I felt like he gave me the best care possible." |
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